Sentric unites Castell, Kirk, Salvo, STI & Zonegreen

Loading Bay Key Exchange System Case Study: Mixed Fleet Safety

Newark trucks at loading bay
BACKGROUND

OVERVIEW

The particular parcel carrier suffered a fatality at their Brierley Hill site in 2017, where an operative was crushed between a loading bay and an incumbent vehicle. In response, a dedicated safety team was formed to identify a system capable of catering for their varying fleet. Castell surveyed several sites and proposed two pilot locations: Coventry (7 bays, doors) and Newark (25 bays, guard chains).

Castell key exchange system installed at Newark loading bay

On both sites, the same solutions were deployed: Susie locks for articulated trailers, Swap Body Locks for demount vehicles, and driver key handover for rigid vehicles. In each case, the trapped key is exchanged at a key box to release the door or chain barrier key for the corresponding bay — ensuring the vehicle cannot leave until loading is fully complete.

VEHICLE TYPE

ARTICULATED TRAILER

Susie lock isolated view
Susie lock used to trap the airline key
  • The vehicle/trailer reverses onto the allocated loading bay on a green traffic light.
  • The driver removes the emergency airline and fits the Susie lock over the airline, which in turn releases the trapped key.
VEHICLE TYPE

SWAP BODY BOX VEHICLE

Swap Body Lock installed on coupling point
Swap Body Lock fitted to the coupling point
  • The Swap Body Lock is attached to the demount/swap body box on the coupling point.
  • The round handle is turned to engage the lock and the key is removed to lock it in place.

When the relevant lock (Susie or Swap Body Lock) has been attached to the vehicle by the shunter/driver, the trapped key (yellow) is released and handed over to the traffic clerk, supervisor or manager.

VEHICLE TYPE

RIGID VEHICLE

In the case of rigid vehicles (7.5t and vans), the driver hands their ignition key over to the clerk, supervisor or manager — this key serves the same role as the trapped yellow key for the next step of the key exchange.

STEP BY STEP

THE PROCESS

Castell key exchange box with coloured keys

Once the yellow key (or driver ignition key) is handed to the clerk, the full key exchange sequence begins at the central key exchange box. Each colour-coded key gates the next: the yellow releases the red, the red releases the blue, and the blue opens the door or chain barrier of the matching bay. The steps below describe the complete cycle.

Step 1: Articulated trailer reverses to Newark loading bay dock

The vehicle reverses onto the allocated loading bay on a green traffic light. For articulated trailers: the driver removes the emergency airline and fits the Susie lock over it, releasing the trapped yellow key. For swap body vehicles: the Swap Body Lock is attached to the coupling point, the handle turned, and the key removed. For rigid vehicles: the driver hands their ignition key to the traffic clerk or supervisor.


Step 2: Driver hands over vehicle key to Castell key exchange unit

The trapped yellow key (or driver’s ignition key for rigid vehicles) is handed to the traffic clerk, supervisor, or manager.


Step 3: Color-coded Castell key released to dock operator

The yellow key is affixed to the wire loop permanently attached to the red key in the key exchange box.


Step 4: Loading bay door opened under Castell key exchange control

When the red key is operated, it releases the blue key, which can then be used to open the corresponding bay.


Step 5: Swap body vehicle positioned at loading bay: key exchange initiated

The blue key is inserted into the Castell lock on the door or gate to release the chain, enabling the door or chain barrier to be opened. The traffic lights change from green (external) to red, and from red (internal) to green.


Step 6: Rigid vehicle driver receives color-coded key from Castell unit

The dock/bay lighting is activated once the key is entered and turned in the Castell lock (an on/off switch is available for daylight hours).


Step 7: Traffic light signal integrated with Castell key exchange system

The vehicle can now be loaded or offloaded safely. When loading or unloading is complete, the door or chain barrier is closed and locked.


Step 8: Loading complete: key returned to Castell exchange unit

The entire process is reversed to return all keys to their original positions, allowing the safe departure of the vehicle or swap body box.

BENEFITS OF THE NEW DESIGN

Post-Fatality Safety System
Designed in direct response to a workplace fatality — provides enforceable, physical controls that prevent premature vehicle departure.
Covers Mixed Fleets
A single system caters for articulated trailers (Susie lock), swap body vehicles (Swap Body Lock), and rigid vehicles (key handover).
Door and Chain Compatible
Works with both door-fitted bays (Coventry) and guard chain bays (Newark) — the same key exchange principle applies across both configurations.
Colour-Coded Key Sequence
Yellow, red, and blue keys enforce the correct operational sequence — each step is physically interlocked and cannot be bypassed.
Traffic Light Integration
External and internal traffic lights change state as the key sequence progresses — clear visual signals for both drivers and loading operatives.
Scalable Deployment
Pilot expanded from two sites to 32 bays across Coventry and Newark — architecture scales to any number of bays and sites.
Bay Lighting Control
Dock lighting is activated as part of the access sequence — improving visibility during loading and confirming the bay is in active use.
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CONTACT SALES

Need a key-exchange system for your loading bays?

Speak to our team about how Castell’s trapped-key interlocks can scale across mixed fleets – articulated trailers, swap body vehicles, and rigid vehicles – on both door and chain-barrier sites..

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